Scope of This Policy
1.1. This Privacy Policy applies to personal information collected through: (a) our public website at firstcoastops.com; (b) our business contact and communication channels; and (c) recruiting and business-development activities.
1.2. This policy governs our public-facing and commercial activities only. Information we access, receive, or process in the performance of a government or prime-contractor agreement is governed by that contract and by applicable federal law and regulation, as described in Section 4 — not by this policy.
1.3. By using our website, you consent to the practices described in this policy.
Information We Collect
2.1. Information You Provide Directly
| Category | Data Collected | Purpose |
|---|---|---|
| Inquiry & Contact Submissions | Name, organization, government/role, email address, phone number, and the contents of your message | Responding to inquiries and business-development discussions |
| Capability & Teaming Discussions | Company information, contract vehicles, and points of contact you choose to share | Evaluating teaming, subcontracting, and contracting opportunities |
| Recruiting | Information you submit if you contact us about employment (e.g., name, contact details, resume) | Evaluating candidates and responding to applicants |
2.2. Information Collected Automatically
| Category | Data Collected | Purpose |
|---|---|---|
| Device Information | Browser type and version, operating system, device type | Website compatibility and optimization |
| Usage Data | Pages visited, time on site, click paths, referring URL | Website analytics and improvement |
| Network Information | IP address, approximate geographic location | Security, abuse prevention, and analytics |
We do not currently use third-party analytics, advertising, or tracking technologies. Most automatic data is limited to standard server and content-delivery logs from our hosting provider. If we add analytics in the future, we will update this policy.
How We Use Your Information
3.1. We use the information we collect to:
- Respond to inquiries and communicate with you about potential or active work;
- Evaluate teaming, subcontracting, and contracting opportunities;
- Evaluate and respond to employment inquiries and applicants;
- Operate, secure, and improve our website;
- Protect our rights, personnel, and systems, and prevent misuse; and
- Comply with legal, regulatory, and contractual obligations.
3.2. We do not use the information you submit through this website for unrelated purposes without your consent.
Information Processed Under Government and Customer Contracts
4.1. In the course of performing engineering services, we may access, receive, store, or process data on behalf of and at the direction of a government or prime-contractor customer. The handling of such data — including any Controlled Unclassified Information (CUI), Federal Contract Information (FCI), or classified information — is governed by the applicable contract and by federal law and regulation, which may include the Defense Federal Acquisition Regulation Supplement (DFARS), DFARS 252.204-7012, NIST SP 800-171, the Cybersecurity Maturity Model Certification (CMMC) program, and the National Industrial Security Program. This Privacy Policy does not govern that data.
4.2. Sensitive Information Notice. Our public website and general email are not authorized channels for classified information, CUI, or export-controlled technical data. Please do not submit such information through this website or by email. If you need to share controlled information, contact us first to arrange an appropriate, authorized method of transmission.
How We Share Your Information
5.1. We do not sell personal information. We do not sell, rent, or trade your personal information.
5.2. We may share information in the following limited circumstances:
- Service Providers. With vendors that support our website and operations — for example, our hosting and content-delivery provider (Cloudflare) — who are bound to use the information only to provide their services to us.
- Teaming Partners. With prime contractors, subcontractors, or teaming partners where necessary to pursue or perform an opportunity, with your awareness.
- Legal & Government Requirements. When required by law, regulation, subpoena, court order, or lawful government request, or to protect our rights, safety, or property.
- Business Transfer. In connection with a merger, acquisition, or sale of assets, subject to this policy.
Data Security
6.1. We implement reasonable and appropriate technical and organizational measures to protect personal information, including:
- Encryption of data in transit using TLS;
- Access controls and multi-factor authentication where available;
- Access restricted to authorized personnel on a need-to-know basis;
- Regular review of our security practices.
6.2. Security controls applicable to data handled under government contracts are implemented in accordance with the requirements of those contracts and applicable federal standards.
6.3. No method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
| Data Type | Retention Period |
|---|---|
| Inquiry and contact submissions | 24 months from last contact |
| Recruiting submissions | 24 months, unless a longer period is required or you request deletion |
| Business and financial records | As required by law and applicable contracts (generally up to 7 years) |
| Website analytics (if enabled) | Up to 26 months |
7.1. Data processed under a government or customer contract is retained and disposed of in accordance with that contract and applicable records-retention requirements.
Your Rights
8.1. Depending on your jurisdiction, you may have the right to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your information, subject to legal and contractual retention requirements;
- Opt out of non-essential communications.
8.2. To exercise these rights, contact us using the information in Section 12. We will respond to verified requests within a reasonable period and as required by applicable law.
Cookies and Tracking Technologies
9.1. Our website does not currently set non-essential or tracking cookies. We may use cookies or similar technologies in the future to support functionality or analyze usage; if we do, we will update this policy.
9.2. You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
Third-Party Links and Services
10.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices of third parties and encourage you to review their policies.
Children's Privacy & Changes to This Policy
11.1. Children's Privacy. Our website is intended for a business and government audience and is not directed to children under 13. We do not knowingly collect information from children.
11.2. Changes. We may update this Privacy Policy from time to time. The "Last Revised" date reflects the most recent update, and material changes will be posted on this page.
Contact Information
For questions or requests regarding this Privacy Policy or your personal data:
First Coast Ops LLC
St. Johns County, Florida
Email: info@firstcoastops.com
For data requests, please include "Privacy Request" in the subject line and provide sufficient information for us to verify your identity. Do not include classified, controlled, or export-controlled information in your message.